British Airways Airport Wayfinding Support – Heathrow Airport

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Terms and Conditions

The British Airways Wayfinding Trial is available on flights flying into or out of Heathrow only.

Participation is optional.
You will still need to travel with your passport, boarding pass, and any other relevant travel documents.
British Airways is committed to respecting your privacy and protecting your personal information.
All data will be handled in accordance with our privacy notice

Please note all gates and timings are subject to change. Ensure you check the terminal information screens for the latest information.